Customer FAQ's

Returns/Exchanges:

Due to the limited run of items that we carry and that most items are handmade and one-of-a-kind, all sales are final.

 

Shipping:

Items are shipped within 2-3 business days excluding mail carrier holidays.  Please note that we are a small business with few employees so items are shipped as we have the staff on hand to ship them, plan accordingly.

 

Holidays:

If ordering for the Holidays please note that the last day for shipping is December 14th which means all orders must be placed by midnight on December 13th.

Orders placed on or after December 14th are NOT guaranteed in time for the holidays.

We will not be shipping out orders between December 25th and January 2nd.  Regular 2-3 day turn around time will resume on January 3rd.