Offering same day worldwide shipping & local Milwaukee area delivery on all orders placed by noon Monday-Saturday!

Customer FAQ's


Returns/Exchanges:

Due to the limited run of items that we carry and that most items are handmade and one-of-a-kind, all sales are final.

This includes clothing and all other apparel items so please reference size measurements on listings to get the right fit!

 

Gift Cards:

We are only selling online digital gift cards as we move forward. If you have a physical gift card that you purchased earlier this year, please contact us.

 

Shipping:

Items are shipped within 2-3 business days excluding mail carrier holidays. 
Typically we mail orders placed by noon on Mondays-Saturdays that same day.
Please note that delays might happen due to current circumstances with the USPS, so have patience & plan accordingly.

Free Shipping on orders of $50 or more with code "FreeShip"

 We recommend ordering holiday gifts by December 15th this year to insure delivery by the 25th.

Delivery:

Delivery is available within the greater Milwaukee area for a $3 fee. 

Orders must be placed by noon on delivery days for same day delivery or will be bumped to next delivery day.

Select Delivery at checkout.

Deliveries are made Monday-Saturday.

Minimum order for Delivery is $15.

Free Delivery on orders of $50 or more with code “DELIVERIT”

We will be delivering all the way up until Dec. 24th for orders placed by noon that day. 

In-Person Shopping:

Our North Avenue storefront is permanently closed. 
We hope to open our new Clarke Square showroom for shop-by-appointment and community events when it is safe to do so but have no plans to move forward with that in the year 2020.

 

Holidays:

If ordering for the Holidays please note that the last day for shipping is December 15th which means all orders must be placed by noon that day.

Orders placed on or after December 15th are NOT guaranteed in time for the holidays.

Deliveries will be made within the Milwaukee area up until Christmas Eve. Please place orders by noon on December 24th for delivery before Christmas.

We will not be shipping out orders or making deliveries on December 25th or January 1st.