FAQ's

Shipping:

Items are shipped within 2-3 days excluding mail carrier holidays. 
Typically we mail orders placed by noon on Mondays-Fridays that same day.

Any questions about your delivery itself (trouble locating a package, delivery delays etc) should be addressed through the mail carrier service you selected. We are not responsible for lost or stolen packages.

Free Shipping on orders of $50 or more with code "FreeShip”

Delivery:

Deliveries are available during high order times (like holidays) and will be announced on our home page.

Pick-Up:

Pick-Ups are available at our East Side storefront, 2201 N Farwell Ave in Milwaukee, during our regular business hours: Tuesday-Friday 12pm-8pm, Saturday 10am-8pm and Sunday 10am-6pm.

Returns/Exchanges:

Due to the limited run of items that we carry and that most items are handmade and one-of-a-kind, all sales are final.

Please contact us within 7 days of receiving an order to report any issues with items being missing or damaged & we will work with you to replace or refund those items.

 

Gift Certificates

We have digital gift certificates available in any quantity or amount. If ordered online, they will be sent automatically to your email address provided at checkout.

If you’re ordering one as a gift, you can print them out or forward the email to the recipient.

You can also pick up physical gift cards at our storefront!

Gift Cards expire one year from purchase date.

 

Holidays:

If ordering for the Holidays please note that the last day for shipping is December 18th which means all orders must be placed by noon that day.

Orders placed on or after December 18th are NOT guaranteed in time for the holidays.

Deliveries will be made within the Milwaukee area up until Christmas Eve. Please place orders by noon on December 24th for delivery before Christmas.

We will not be shipping out orders or making deliveries on December 25th or January 1st.